Tarriff refers to the charges or rates that were charged by service providers on end users and customers for providing telecommunications services. This excludes interconnection charges.

Filed Tariffs

It is a requirement by the Act that a service provider must not impose any charge or make any claim or demand in respect of a tariff not filed with the Regulator. In other words, tariff must be filed prior to any service provider make any claim or impose such a tariff on end users and customers.

The Licences also make it clear that service providers must file with the Regulator all tariffs, rates or charges for telecommunications services that are provided by that service provider.

Publication of filed tariffs

Unless order otherwise by the Regulator, dominant service providers upon filing of its tariffs, charges or rates to the Regulator must publish an electronic copy of the file tariff on its websites and make paper copies available to the public at either its main office or registered business office.

It is also required by law for dominant service providers to declare any discounts to the standard published tariffs provided to any customer, or end user or group of customers or end users and set out the criteria used to determine the customer s or end user’s ability to qualify to receive the discount.