Short Code and Emergency Numbers

Short Codes

Management of Short Codes

Short Codes are categorized by the type of service for which they are used. There are three types of short codes: Types A, B and C.

Type A is designated for emergency service codes and other public services. The short code is allocated against a service (not associated with any licensed service provider). Callers must be able to call such a code at any time from any and all networks without charge.

Type B is for use as short codes, accessible from any network (“off-net”). All licensed service providers must ensure accessibility of these short codes from their networks.

Type C is for use as "on-net" codes for the purpose of accessing the services of a single licensed service provider on that provider's own network.  Where more than one value added Service provider offers the service each network may select the appropriate call destination.

Short Code Assignment Rule

Numbering Range Short Codes

Application

Type

                   10X

Protected

  C

                   11X

Life and Safety Services

  A

                   12X

Operator specific internal services

  C

                  13X

Operator specific internal services

  C

                  14X

Operator specific internal services

  C

                  15X

Value Added Services (VAS) SMS

  B

                  16X

Government and NGO Public Information services – Voice and SMS

  B

                  17X

Operator specific internal services

  C

                  18X

Value Added Services (VAS) SMS

  B

                  19X

Directory and customer assistance

 

 

This is Table 6-3 of the National Numbering Plan and Procedures.

Emergency Short Codes

Emergency Short Codes are 3 digit numbers assigned to Life and Safety Services.

 

                       Service

Emergency Short Code

1  

Hospital Emergency/Ambulance

000, 112, 911

2  

Police

111

3  

Fire Brigade

113

4  

Maritime

114

5  

Pro Medical (VEMSA) Service

115