Policies, Practices and Guidelines

Universal Access Policy (UAP)

In accordance with Section 7 (2) (a) (i) of the Telecommunication Act requiring the Regulator to advise the Minister on Policy AND given that Section 17 that the Minister must develop UAP after consulting with the Regulator AND given that the Regulator is the Manager and Trustee of the UAP Fund as set out in Section 19, the Regulator, on the 2nd November 2011, submitted his best advice in the form of a Draft Com paper and Draft UAP.

COM Paper UAS Policy 0f October 2011

COM Paper UAS Policy Bislamar

Vanuatu UAS Policy Bislamar

Vanuatu UAS Policy Review

 

Guidelines

Advertising

Advertising Guidelines

Report on Consultation of Draft Advertising Guidelines

 

Quality of Service

Quality of Service Guideline

Report on Consultation of Draft QoS Regulation

 

Competition Guidelines

Competition Guidelines

Regulator’s Feedback on Comments relating to TRR Draft Competition Guideline

 

Consumer

Consumer Protection Guidelines

Consumer Complaints Guidelines

 

Mast Sharing

TRR Mast Sharing Service Description

TRR Response

 

Consultation

TRR Consultation Guideline