The Telecommunications, Radiocommunications and Broadcasting Regulator (TRBR) has launched a new Mobile App this year 2018 as part of its consumer protection awareness program and other related functions. The ‘TRR Facts Info’ is the name of this new Mobile App that is currently available in Google Play store. It was a platform for bonus educational tool to all the Telecommunication and ICT devices users across the country to access information related to the TRBR roles and functions.
The App has a functionality to lodge an online formal complaint to TRBR whenever a consumer is not satisfied with the response of their service provide to their complaint within 5 working days and wants to take the matter further to TRBR.
This procedure will demonstrate how you can download the App from Google Play store and also how to submit a formal complaint to TRBR using this Mobile App.
A. How to install ‘TRR FACTS INFO’ Mobile App from Google Play Store
B. How to submit a formal complaint using the Mobile App ‘TRR FACTS INFO’
For more information about the Mobile App, Please contact TRBR on email: firstname.lastname@example.org or telephone, 27621 to speak to the Consumer Officer
Click on the button to install TRR Facts Info mobile app.