Regulatory Consumer Survey

Building on from the Telecommunications Consumer and user survey on 2016 and as part of its ongoing Work Plan for 2018, TRR through its Consumer Protection program is conducting another Regulatory Survey targeting mobile data and other means of Internet Users to understand more on their Experiences on the service they are using and how it impacts their daily lives. This will help shed some lights to assist the TRR to be better informed when establishing a Regulatory Framework that is fair, balanced, consistent and beneficial to all users including stakeholders of the telecommunications services.

On that note TRR is Kindly inviting you to participant in responding to the questions provided in the survey. The valuable time you have spent on the survey will help impact the development of telecommunication industry in Vanuatu and assist TRR on ways to provide an appropriate and fair framework to promote positive impact of telecommunication services to citizens of Vanuatu.

Click to access the online survey form.