The public might be aware that Vanuatu has several Emergency Services Operators which monitor phone lines for rescue and emergency situations.
The Office of the Telecommunications and Radiocommunications Regulator (TRR) wishes to raise public awareness of these numbers and inform Vanuatu citizens of current problems with hoax calls to these operators.
Those operators and the emergency phone numbers allocated to them are:
| Emergency Phone Numbers | Emergency Service Operators |
| 111 | Police |
| 112 | Vila Central Hospital and Ambulance |
| 113 | Fire Brigade |
| 114 | Maritime Emergencies |
| 115 | ProMedical - VEMSA |
Because of their critical nature, calls to these numbers are purposely “free of charge”, to assist and help people in critical and emergency situations to reach appropriate Emergency Services Operators they need for help and assistance.
There currently is a problem, however, in that some people are abusing this privilege and assistance mechanism, and distracting the Emergency Services Operators from undertaking their critical tasks.